Orders are processed during normal business hours. Please allow 24-48 hours for processing during business days.
All orders are sent via USPS priority mail unless requested by purchaser (all additional fees to be paid by purchaser).
Packages tracked as "delivered" will not be refunded/cancelled.*
*We are now offering Route shipping insurance for purchase at checkout. Route is the best way to ensure your package will be replaced if damaged, lost, or stolen. Their claim process is easy. Please make sure to leave Route selected during your checkout process for full coverage.
International shipping will be handled through USPS or UPS unless purchaser requests 3rd party. 3rd party charges are paid by purchaser
All import duties are the responsibility of the customer/purchaser
In the unlikely event that the product is damaged during carriage, please contact us at firstname.lastname@example.org